Specialisterne Australia offers an alternative pathway for people on the autism spectrum to connect with employers who recognise and value the contributions and talents that individuals on the spectrum can bring to their organisations.
We are excited to partner with Services Australia in their Aurora Neurodiversity Program. They are currently looking for Technical Engineers from within our community of talented autistic candidates.
About Services Australia
We touch the lives of almost every Australian and we are here to help people meet life’s challenges. Services Australia is responsible for the delivery of advice and high quality, accessible social, health and child support services and payments.
We continually build on our foundation of service excellence to shape how government services are delivered to the Australian community. Our task is to modernise the way we work to deliver simple, helpful, respectful and transparent services every time.
We offer work that improves the lives of Australians, great working conditions, workplace diversity and inclusion that reflects the community we serve and flexible work practises for work and family life balance.
About the team
The Infrastructure Platforms Branch is responsible for the agency’s IT services. This includes managing the technology, tools and software needed to deliver these services to our customers.
The team’s focus is on service stability; swiftly resolving service failures, providing advanced monitoring solutions, and performing routine operational maintenance. The branch is huge, with 350 staff and plenty of places for you to learn and try new things. Come along and join us!
About the roles
Role title
Associate Technical Engineer (3 Vacancies)
Tenure
The roles are full-time, non-ongoing contracts for up to 18 months, but part-time may be considered for the right applicant.
Location of role
The roles are located in Tuggeranong, ACT.
What you will do
Information and communications technology (ICT) continues to be a key catalyst, enabler and driver of the agency’s customer service transformation. The Technology Services Group provides the underpinning technology and expertise to support the agency’s vision in the provision of government services to Australians.
ICT Technical Engineering describes the function which manages and maintains all IT platforms, including all technical landscape design, installation, configuration, deployment, technical security and operation of ICT components and databases. The Associate Technical Engineer supports the delivery of technical landscape design, installation, configuration, deployment, technical security and operation of ICT components and databases.
The Associate Technical Engineer works under the support and general direction of senior staff and makes decisions within defined legislative and policy parameters. They exercise a degree of discretion when interpreting and applying procedures and guidelines. The Associate Technical Engineer undertakes their work to achieve results in line with agreed goals and business plans.
As an Associate Technical Engineer, you will work as part of a multi-skilled team to:
- Monitor and maintain ICT software, and assist with system tests under supervision of senior staff
- Help define and operate backup, high availability and disaster recovery solutions for ICT systems
- Perform the administration and operation of the database solution
- Perform technical operations for ICT solutions and interfaces
- Assist with maintenance of technical system information in service tools
- Assist with daily monitoring activities including load testing and performance
- Assist with problem management and root cause analysis
- Support technical change management
- Maintain up-to-date knowledge of ICT related legislation, policy and processes
- Prepare draft documentation for review by senior staff
- Collaborate with stakeholders to ensure effective and timely implementation of ticket resolution
- Exercise delegation in accordance with legislation and guidelines
Specialisterne Australia exists because autistic candidates are being overlooked for employment, largely due to the many barriers that autistic candidates come up against when competing for employment in typical recruitment practices.
Specialisterne has created an end-to-end recruitment and employee support framework that removes those typically found barriers, and replaces them with practical, demonstrative assessments and activities whereby candidates, over a patient process, have the opportunity to:
- better understand the requirements of the roles they are competing for to assess if they are the right opportunities for them
- meet team members and managers throughout the process
- connect with others who have previously gained employment via this program
- demonstrate through practical assessments and activities their motivation and suitability for the available roles over a patient process
- ‘show’ what they can do (not just tell someone what you can do)
At Specialisterne Australia our values are Respect, Clarity, Accommodation, and Accessibility. We keep these in mind in all that we do. We work with our partner employers to promote and sustain a diverse and inclusive workforce. To support you further throughout your journey, we provide a mentor and buddy, and we work with you to tailor an individual plan to accommodate your needs in the workplace, also providing a period of support for both you and your future employer, ensuring a successful transition into your new role.
Please Note: All applications must go through Specialisterne Australia. Our partner employers do not handle applications directly for these opportunities.
Location of roles
These roles are offered in Tuggeranong, ACT only, however applicants prepared to relocate for employment are encouraged to apply.
Applicant Requirements
Must have
To apply for these roles, these things are essential:
- Must be 18 years of age or older.
- Must have a diagnosis of autism (including autism spectrum disorder; Asperger’s Syndrome; Autistic Disorder or PDD-NOS). ‘Specialisterne may be required to provide evidence of your diagnosis to Services Australia to confirm your eligibility for the program.’
- Must have proof of Australian Citizenship and agree to background checks
- Must be able to obtain a Baseline security clearance
- Must live within a daily commutable distance to the location of the role.
Should have
These things are important to have:
- Ability to work in a fast-paced Agile team environment
- Ability to think critically and have solid problem-solving skills
- Ability to work on tasks autonomously and seek assistance when required
- Good time-management skills
- Good communication skills
- Good attention to details
- Positive attitude towards learning new technologies and products
- A background in IT, either professionally or academically, with knowledge of an Agile project delivery lifecycle
- Ability to analyse business requirements and design documentation
- Ability to interact with client and Services Australia project stakeholders, including team leads
Nice to have
These things are not essential, but if you have them that’s great:
- Obtained a Bachelor’s Degree in Software Engineering; Software Development; Information Technology; Systems Engineering; Computer Science; Network Security; Data and Analytics; Mathematics; Statistics; Engineering; Business; Software Development; Cyber Security or related disciplines or have relatable real-world experience in same or similar fields.
- A strong interest or experience in any of the following or related fields: Systems Testing, Applications Development, Data Analytics, Systems Analysis, Business Analysis, Systems Administration, Cyber Security, Cloud Computing (AWS, Azure, Linux, Docker, Kubernetes), DevOps, Networking, Engineering, Business, or in related disciplines
- Have practical and advanced experience working with data and coding, in particular data extraction techniques using different products and languages including Structured Query Language (SQL), Python, R, SAS and advanced Microsoft Excel
- Are interested in or have studied and understand the software development lifecycle, computer science, mathematics, statistics or coding, etc… at a relatively advanced level
- Have a basic understanding of machine learning and unsupervised machine learning
- Enjoy working in a technical landscape and assisting in the design, development and implementation of data analytics solutions for end users
- Are creative thinkers, with the ability to explore and assist with implementing technical solutions
- Can communicate and convey key messages, verbal and written
- Display attention to detail
- Love problem solving and enjoy performing some research and analysis activities.
- Can work as part of a team
Application Process
Before you can apply for jobs through Specialisterne Australia, you must first register with us as an eligible candidate using the form below. You only need to do this once, existing candidates already registered using this form can proceed to login at the candidate portal. To commence the registration process, please make sure you have the required documents stated below:
- Evidence of an Autism Spectrum Disorder (ASD) diagnosis. Evidence could be a Diagnostic Assessment or a letter from a treating medical practitioner.
- Proof of Australian Citizenship or Permanent Residence Visa. Accepted documents are one of the following:
- Australian Birth Certificate
- Current Australian Passport
- Certificate of Australian Citizenship
- Permanent Residency Visa in Australia (excluding bridging visas)
NEW CANDIDATES
Upload your documents using the form provided on this page below. A member of our team will check your eligibility and you will then be sent a link to complete an online registration form with Specialisterne Australia. After you have completed your registration form, you will be sent a link to the candidate portal to upload supporting documents and apply for our jobs.
EXISTING CANDIDATES
If you have already registered as an eligible candidate with Specialisterne Australia using the form below and have an account, you can login to your account in the candidate portal to apply for the jobs or opportunities you are most interested in. A link to the candidate portal is contained in the form provided on this page below.
Shortlisted applicants will be invited to find out more about the roles while participating in activities and assessments delivered by Specialisterne and our partner employers to determine their suitability for the various opportunities.
At the conclusion of the Talent Program activities, successful candidates will be offered employment. If you are unsuccessful, you may be considered for other Specialisterne opportunities.
Talent Program activities will be delivered in-person and online in a virtual assessment centre environment and therefore candidates are expected to have use of their own computer with a webcam and microphone, and have access to the internet in order to participate.
Please Note: All applications must go through Specialisterne Australia. Our partner employers do not handle applications directly for these opportunities.
