Specialisterne Australia offers an alternative pathway for people on the autism spectrum to connect with employers who recognise and value the contributions and talents that individuals on the spectrum can bring to their organisations.
We are excited to partner with Services Australia in their Aurora Neurodiversity Program, for an Analyst Officer from within our community of talented autistic candidates.
About Services Australia
We touch the lives of almost every Australian and we are here to help people meet life’s challenges. Services Australia is responsible for the delivery of advice and high quality, accessible social, health and child support services and payments.
We continually build on our foundation of service excellence to shape how government services are delivered to the Australian community. Our task is to modernise the way we work to deliver simple, helpful, respectful and transparent services every time.
We offer work that improves the lives of Australians, great working conditions, workplace diversity and inclusion that reflects the community we serve and flexible work practises for work and family life balance.
About the team
You will be working in the Tactical Quality Centre (TQC), who apply a quality management perspective to business processes that improves the quality of products and services to meet the needs of customers, the agency and government. The TQC are responsible for supporting and embedding consistent and integrated quality management practices and tools across Services Australia, particularly business areas related to service delivery. The team build collaborative relationships with key stakeholders to lead quality strategy, design, culture, innovation and continuous improvement for the agency.
As an integral part of the Quality Framework and Tools team within the TQC, you will oversee the quality and integrity of quality checking systems and work collaboratively with service delivery business areas to ensure quality tools are regularly reviewed and fit for purpose. You may be involved in the design, planning, assurance or implementation of transformational, programme, ICT and other agency changes to deliver business and service improvements.
The agency’s analyst staff provide support to a range of business areas by assisting in collecting, designing, analysing and reporting information. Services Australia offers our employees in-house, and on-the-job training with a wide variety of work, which is both challenging and fulfilling.
About the roles
Job title
APS 5 Analyst Officer
Tenure
The role is a full-time, non-ongoing contract for up to 18 months, but part-time may be considered for the right applicant.
Location of role
The role is located in Brisbane CBD, QLD.
What you will do
The Analyst Officer works under the general direction of senior staff, exercising a degree of independent judgement and making decisions within defined parameters that require reliance on skills and knowledge.
Analyst Officers interpret and negotiate stakeholder requests. They analyse datasets with a variety of tools to research, solve organisational issues, and identify trends and insights in order to achieve optimal outcomes for both stakeholders and the agency.
Analyst Officers provide assistance to identify and achieve efficiencies and provide problem solutions through analysis of information and data. They are responsible for the collection, interpretation and examination of information or data, and contribute to reports, findings, decision making or recommendations using an evidence based approach.
As an Analyst Officer, you will work as part of a multi-skilled team.
Duties may include some or all of the following:
- Perform objective research and analysis (gather/extract, examine, evaluate/manipulate and interpret both qualitative and quantitative data)
- Maintain and proficiently use information databases and other analytical tools
- Prepare clear, accurate and informative documentation, such as reports and briefs, for review by senior staff
- Perform quality assurance activities and data validation, including the identification of data errors and solutions that mitigate future issues
- Assist in identifying and evaluating operational objectives by analysing business processes
- Build and maintain stakeholder relationships, providing specialist assistance and advice, to achieve outcomes within legislative and policy guidelines
- Monitor or report on assigned workloads, priorities and practices, escalating issues as required and suggesting alternative approaches
- Contribute to work area’s improvement initiatives and projects, including risk management procedures
- Collaboratively work alongside your supervisor and peers, exercising appropriate delegations in accordance with legislation and guidelines.
You will require an understanding of:
- Improvement principles, analytical techniques and tools
- Legislation, policies, procedures and information management requirements relevant to the work area
- The agency’s privacy, ethics, workplace health and safety and security protocols
- Relevant business systems and tools
Specialisterne Australia exists because autistic candidates are being overlooked for employment, largely due to the many barriers that autistic candidates come up against when competing for employment in typical recruitment practices.
Specialisterne has created an end-to-end recruitment and employee support framework that removes those typically found barriers, and replaces them with practical, demonstrative assessments and activities whereby candidates, over a patient process, have the opportunity to:
- better understand the requirements of the roles they are competing for to assess if they are the right opportunities for them
- meet team members and managers throughout the process
- connect with others who have previously gained employment via this program
- demonstrate through practical assessments and activities their motivation and suitability for the available roles over a patient process
- ‘show’ what they can do (not just tell someone what you can do)
At Specialisterne Australia our values are Respect, Clarity, Accommodation, and Accessibility. We keep these in mind in all that we do. We work with our partner employers to promote and sustain a diverse and inclusive workforce. To support you further throughout your journey, we provide a mentor and buddy, and we work with you to tailor an individual plan to accommodate your needs in the workplace, also providing a period of support for both you and your future employer, ensuring a successful transition into your new role.
Please Note: All applications must go through Specialisterne Australia. Our partner employers do not handle applications directly for these opportunities.
Location of role
This role is offered in Brisbane CBD, QLD only, however applicants prepared to relocate for employment are encouraged to apply.
Applicant Requirements
Must have
To apply for these roles, these things are essential:
- Must be 18 years of age or older.
- Must have a diagnosis of autism (including autism spectrum disorder; Asperger’s Syndrome; Autistic Disorder or PDD-NOS).
- Must have proof of Australian Citizenship and agree to background checks
- Must have or be able to obtain a Baseline security clearance
- Must live (or be willing to relocate to) a daily commutable distance to Brisbane CBD, QLD.
Should have
These things are important to have:
- Research, analyse and make sound decisions based on evidence and judgement.
- Communicate confidently and present messages in a clear, concise and articulate manner
- Build rapport and maintain stakeholder relationships
- Work with defined frameworks to interpret data and information
- Manage time and organise work against competing priorities
- Negotiate with others to achieve optimal outcomes
- Ability to work as part of a team to collaboratively develop work plans and complete tasks
- Actively participate in coaching and mentoring with supervisor and team.
- Work in a geographically dispersed team, sometimes independently, to deliver outcomes.
- Ability to adapt to a changing environment, identify concerns and escalate in a timely manner
Nice to have
These things are not essential, but if you have them that’s great:
- Obtained a Bachelor’s Degree or TAFE qualifications in Data and Analytics, Mathematics, Data Administration, Data Mining, Data Science, Statistics, Visual Analytics or related disciplines or have relatable real-world experience in same or similar fields.
- Experience with Data Analytics programming language, specifically for SAS tools where possible, such as SAS or SQL.
- Knowledge and/or experience in SAP applications across systems and databases
- An interest or experience in any of the following or related fields: Data Analytics, Business Analysis, Engineering or Project Management.
Application Process
First time with Specialisterne Australia?
Before you can apply for jobs through the Specialisterne Australia jobs portal, you must first register with us as an eligible candidate. You only need to do this once. Register using the form below, or by clicking here: Register with Specialisterne Australia
Already registered with Specialisterne Australia?
Existing candidates already registered can quickly apply for jobs at the candidate portal. If you have already registered and have an account: Click here to login at the candidate portal
NEW CANDIDATES
A member of our team will check your eligibility and you will then be sent a link to complete an online registration form with Specialisterne Australia. After you have completed your registration form, you will be sent a link to the candidate portal to upload supporting documents and apply for our jobs.
EXISTING CANDIDATES
If you have already registered as an eligible candidate with Specialisterne Australia and have an account, you can login to the Specialisterne Australia candidate jobs portal and quickly apply for the jobs or opportunities you are most interested in. A link to the candidate portal is also contained in the form provided on this page below.
Shortlisted applicants will be invited to find out more about the roles while participating in activities and assessments delivered by Specialisterne and our partner employers to determine their suitability for the various opportunities.
At the conclusion of the Talent Program activities, successful candidates will be offered employment. If you are unsuccessful, you may be considered for other Specialisterne opportunities.
To commence the registration process, please make sure you have the required documents stated below:
- Evidence of an Autism Spectrum Disorder (ASD) diagnosis. Evidence could be a Diagnostic Assessment or a letter from a treating medical practitioner.
- Proof of Australian Citizenship or Permanent Residence Visa*. Accepted documents are one of the following:
- Australian Birth Certificate
- Current Australian Passport
- Certificate of Australian Citizenship
- Permanent Residency Visa in Australia (excluding bridging visas)*
* please check individual role requirements for Citizenship
Activities will be delivered in-person and online in a virtual assessment centre environment and therefore candidates are expected to have use of their own computer with a webcam and microphone, and have access to the internet in order to participate.
Please Note: All applications must go through Specialisterne Australia. Our partner employers do not handle applications directly for these opportunities.
More information:
We look forward to receiving your applications.
Aurora Neurodiversity Program
A pathway for people with autism to start their career in the Australian Public Service (APS) with opportunities in Services Australia.
The Aurora Neurodiversity Program (the Program) recognises the unique skills and talents people who are neurodivergent can bring to work. The Program seeks to improve career outcomes and offers professional development and work experience by providing a gateway to the APS.
